AI Chatbots in Health: The Virtual Doctor Dilemma

In the world of “Dr. Google,” where many seek answers to health queries, generative AI platforms like ChatGPT and Copilot are emerging as potential alternatives. While AI is making strides in healthcare diagnostics and decision-making, using AI chatbots for medical advice raises questions about accuracy and reliability. Yale doctors share insights on the safe use of generative AI in health information searches. They emphasise using AI for context or education, understanding data update delays, considering information sources, and maintaining a healthy dose of scepticism due to potential inaccuracies and hallucinations. As the AI landscape evolves, patients are encouraged to enjoy the technology responsibly while relying on medical professionals for trustworthy advice.

Credits: Carrie Macmillan, Yale Medicine